OpenText services built for AI-ready content,
not just storage
BCS delivers the full OpenText services spectrum — from strategy and architecture through implementation, integration, managed services, and adoption — as the world's first Agentic System Integrator. Every engagement is built so SAP Joule, Microsoft Copilot, and Salesforce Agentforce can reach governed content from day one.
Five service areas. One integrated partner.
Each service is delivered with the same agentic framework — AI-ready architecture, certified connectors, and compliance monitoring from go-live.
OpenText Consulting & Advisory
ECM strategy, architecture design, and AI readiness assessment. BCS scopes the content foundation that SAP Joule, Copilot, and Agentforce require before any technical work begins.
Explore serviceOpenText Implementation & Migration
Cloud-native implementation and content migration to xECM, Content Cloud, and Documentum — built to SAP Solution Extension certification standards with AI readiness validated at go-live.
Explore serviceOpenText Integration & Automation
Integration architecture built on certified xECM connectors connecting OpenText to SAP, Salesforce, and Microsoft — so AI agents can retrieve governed content at the permission level they require.
Explore serviceOpenText Managed Services & Support
Managed services that activate every AI capability in each quarterly CE release — not just install it. Symphony handles routine tickets; the BCS team runs CE adoption sprints every quarter.
Explore serviceOpenText Training & Hypercare
Role-specific training and 30-day hypercare that measures adoption weekly and closes gaps with targeted micro-training. Symphony automation removes friction before users abandon the platform.
Explore serviceThe only OpenText partner that scopes for AI agents
Most partners scope connectivity. BCS scopes the architecture that SAP Joule, Microsoft Copilot, and Salesforce Agentforce can operate through.
Certified connectors, not custom code
Every BCS OpenText integration is built on OpenText's certified connector stack — xECM certified for S/4HANA Cloud Public Edition, OT2 cloud APIs, Microsoft Graph. Certified connectors survive platform updates; custom REST calls do not.
AI readiness is a design constraint
BCS scopes the integration so that AI agents can retrieve governed content at the permission level they require. AI readiness is built into the architecture from the first connector, not added as an afterthought after go-live.
Compliance monitoring from day one
Anugal monitors every content transaction for retention compliance, access control violations, and audit completeness from the first day of production. Integration is the compliance boundary in regulated industries — BCS treats it that way.
Ready to discuss your OpenText programme?
Whether assessing your content landscape, planning an xECM implementation, or modernising managed services, BCS brings the agentic delivery layer that no other OpenText partner can.